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Bath Plumbers engineer arriving at a property in Bath for a drainage callout

Contact our drainage team

Send your details and we'll call you back within 30 minutes during business hours.

  • Email
  • Service area Area-based, serving Bath and surrounding areas within 25 miles
  • Hours 24/7 emergency response — 365 days a year

Drainage emergency?

If you are dealing with flooding, sewage backing up into your property, or any drainage failure that presents an immediate risk to health or property, call us straight away. Our emergency engineers carry pumping equipment, jetting gear, and repair materials, and are available around the clock. Do not wait for the problem to worsen — the sooner we arrive, the less damage your property will sustain.

Request a Callback

Request a free quote

What to tell us in your request

Including these details in your quote request helps us dispatch the right engineer with the right equipment — giving you the fastest possible resolution:

  • The type of problem you are experiencing — blocked drain, slow drainage, flooding, bad smell, or sewage backup
  • Which fixtures are affected — toilet, sink, bath, shower, external drain, or manhole
  • Your property type — house, flat, bungalow, or commercial premises
  • Whether the issue is inside the property, outside, or both
  • How long the problem has been occurring and whether it is getting worse
  • Your postcode, so we can provide an accurate response time estimate

Areas we cover

Our drainage engineers cover the area within 25 miles of Bath, from Bath city centre and Bristol through to Keynsham, Bradford on Avon, Radstock, Midsomer Norton, Frome, Corsham, Chippenham, Trowbridge, Wells, Shepton Mallet, Melksham, Warminster, and Westbury. Whether you live in a Georgian townhouse in central Bath, a Victorian terrace in Frome, or a modern family home in Chippenham, we have engineers positioned to reach you quickly. We service both residential and commercial properties of all sizes, handling everything from a single blocked sink to complex drainage networks serving multi-unit buildings.

Business hours & availability

Our standard appointment slots run Monday to Saturday, 8am to 6pm. For planned work such as CCTV surveys, maintenance jetting, and non-urgent repairs, we offer flexible booking including early morning and weekend slots. For urgent drainage issues — flooding, sewage backup, or any situation posing a health risk — our emergency response team operates 24 hours a day, 7 days a week, 365 days a year, including bank holidays. Emergency calls are answered immediately by our dispatch team, not a call centre.

Need us urgently?

Our emergency team operates 24/7. Send your details and we'll dispatch the nearest engineer straight away.

Request a Callback

Frequently asked questions

How quickly will you respond after I get in touch?
For online form submissions, we aim to call you back within 30 minutes during business hours. For phone enquiries, you speak to our team immediately. Emergency callouts are dispatched straight away, with engineers typically arriving within 60 to 90 minutes across our service area.
Do you charge for callouts or quotes?
No. We never charge a call-out fee. Our engineer will assess the situation on site and provide a clear, fixed-price quote before any work begins. You only pay if you choose to go ahead with the work.
What areas do you cover?
We cover all areas within 25 miles of Bath including Bristol, Keynsham, Bradford on Avon, Radstock, Midsomer Norton, Frome, Corsham, Chippenham, Trowbridge, Wells, Shepton Mallet, Melksham, Warminster, Westbury, and all surrounding neighbourhoods. If you are unsure whether we cover your area, call us and we will confirm.

Ready to get started?

Send us your details and we'll sort your drainage issue fast.

Get a Free Quote
Get a Free Quote